Solar Panel NI
Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 2026

1. Introduction

Solar Panel NI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarpanelni.com and use our solar panel quote comparison service.

2. Information We Collect

Personal Information

When you request quotes through our service, we collect:

  • Name and contact details (email, phone number)
  • Property address and postcode
  • Property type and roof details
  • Current energy usage information
  • Any additional information you provide

Automatically Collected Information

When you visit our website and accept cookies, we collect via PostHog analytics:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device information
  • Button clicks and form interactions
  • Session recordings (sensitive fields like email and phone are masked)

This data is only collected if you accept cookies. You can reject cookies to opt out.

3. How We Use Your Information

We use your information to:

  • Connect you with up to 3 MCS-certified solar installers in your area
  • Provide you with relevant quotes and information
  • Improve our website and services
  • Communicate with you about your enquiry
  • Comply with legal obligations

4. Sharing Your Information

We share your personal information with solar panel installers in our network so they can provide you with quotes. By submitting a quote request, you consent to us sharing your details with up to 3 installers.

We may also share information with:

  • Service providers who help us operate our website, including:
  • - PostHog (analytics, EU-hosted) - see their Privacy Policy
  • - Netlify (website hosting)
  • Professional advisers (lawyers, accountants)
  • Regulatory authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict processing
Data portability
Object to processing
Withdraw consent

7. Cookies

We use cookies to improve your experience on our website. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

[email protected]